• Once a ticket reservation is completed, it cannot be canceled or refunded.

· Any issues arising from unforeseen circumstances, such as performance delays or event cancellations, adverse weather conditions,
or other events beyond our control, resulting in a guest's inability to enter the venue, will be handled according to the policies of the ticketing company.
· The images and information provided are supplied by the vendor and are for reference only.
· A printed copy of the confirmation/QR code is required for entry; without this, admission cannot be guaranteed, and the company will not be responsible. 
· uests are advised to arrive 10-15 minutes early. If a guest fails to arrive on time due to personal reasons, no refund will be given.
· This travel agency only provides ticketing services; we are not responsible for any dissatisfaction with the venue facilities or services after arrival.